Frequently Asked Questions

Frequently Asked Questions

What type of jewellery does Tayura offer?
Tayura offers thoughtfully selected jewellery designed to bring elegance, confidence and shine to everyday moments. Full materials and product details will be mentioned on each product page.

How should I care for my Tayura jewellery?
Keep your jewellery away from water, perfumes, lotions and harsh chemicals. Gently wipe it after wearing and store each piece separately in its Tayura pouch.

Where does Tayura deliver?
Tayura plans to serve customers in Australia and India. Available delivery options and charges will be displayed at checkout.

How long will delivery take?
Processing and delivery estimates will be added before the store launches.

Can earrings be returned?
For hygiene reasons, earrings generally cannot be returned for change of mind. Faulty or damaged items will be handled according to our returns policy and applicable consumer law.

How can I contact Tayura?
Please message us through our official Tayura Instagram account. We aim to reply within one to two business days.